Support & Help Center
Need help claiming a freebie, accessing your digital store order, or configuring the AI API? Our verified resolution channels are here to assist.
Self-Service Resolution Paths
Quick steps for common questions.
Digital Order Recovery
Lost your template download link? Message the Telegram bot with your checkout email or invoice ID for automated link re-delivery.
Launch Bot →API Key & Quota Support
Having trouble connecting to the AI API gateway or need quota adjustments? View the developer docs or reach our engineering support.
API Documentation →Attendance Streak Questions
Questions regarding daily points, streak milestones, or referral rewards can be resolved directly inside the community rewards panel.
Check Rewards →Support FAQ
How quickly does the BRYOOZEN support team respond?
Automated bot support is available 24/7. Human support inquiries submitted via Telegram or email are typically addressed within 24 business hours.
What should I do if a digital product download link fails?
Provide your transaction ID to the support bot on Telegram or email support@bryoozen.tech for an immediate re-issuance of your download link.